No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in New York City come from postal codes 10021, 10118, 10004, 10023, 10003, 10013, 10011 and 10001.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 270,961 ratings
Thank you!
Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (14%)
-
TV (8%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, New York City, Queens, Hoboken, Staten Island, The Bronx, Jersey City, Newark, North Arlington, Irvington, East Newark, Union City, Clifton, Nutley and North Bergen.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Internet | |
| Brooklyn | Wi-fi | |
| New York City | Internet | |
| Brooklyn | Internet | |
| New York City | TV | |
| Brooklyn | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- Emily Lawson (@emilylawson55) reported fromManhattan, New York
@Ask_Spectrum NFL red zone is down...AGAIN!
- Matthew Hurst (@MattHurst) reported fromBrooklyn, New York
@gooblythe @GetSpectrum @Sling @CNN They grandfathered me from a legacy plan into their most expensive service, even through I couldn’t use (and didn’t need) using the equipment I own (instead of leasing from them) 🤬
- Fass Selections (Blockchain Spätburgunder) 🍁🍂🦃 (@FassSelections) reported fromManhattan, New York
@Ask_Spectrum Red zone is down. Works on a stream on my iMac. Cable channel is down.
- Rizel (@aftonwelch) reported fromManhattan, New York
@Ask_Spectrum Nope. I already spoke to your customer service that confirmed you do, in fact, randomly and arbitrarily get more expensive.
- MatthewMphotos (@matthewmphotos) reported fromQueens, New York
Dear @GetSpectrum your service sucks, Fios will always win, unfortunately I’m stuck with you until @verizonfios comes to my neighborhood.
- Silvia Estrada (@sle3715) reported fromQueens, New York
@Ask_Spectrum Having trouble with my WiFi. Reset the router and nothing. Help!!
- Jonathan (@jradcliffe88) reported fromQueens, New York
@Ask_Spectrum Done. Appreciate any help here.
- Erik Valind (@ErikVPhoto) reported fromManhattan, New York
@Ask_Spectrum Info sent. Service has been down for over 12 hours now
- Henry Rosoff (@HenryRosoff) reported fromBrooklyn, New York
Credit where credit is due 1/4 credit on my NFL package granted by @Ask_Spectrum for this problem.
- Erik Wagner (@ErikRWagner) reported fromBrooklyn, New York
@Ask_Spectrum having the same problem as others with @TheNFLRedZone in 11222... was a discolored image and now the channel isn’t even appearing (black screen)
- Zach Lazarus (@ZachLazarus) reported fromManhattan, New York
@Ask_Spectrum @HenryRosoff I’ve got the same problem. I DM’d you
- Josh Dziadkowicz (@JoshBrooklynNYC) reported fromBrooklyn, New York
@Ask_Spectrum unacceptable with #NFLRedZone . Completely down.
- Phyllis Jo Kubey (@PKubeyEA) reported fromManhattan, New York
@Ask_Spectrum Major problem with Spectrum email. Tech support says it’s been down since 2am Eastern. I called at 6:30 am. Wasted 45 minutes on the phone. No incoming mail since yesterday. Please update us!
- T (@tuneccchi) reported fromManhattan, New York
@Ask_Spectrum internet has been out for 4+ days and would love to know what an “outage in the area” actually means
- Khal Kiem (@Teamkiem) reported fromBrooklyn, New York
The boiler broke at baes apartment. My wifi is down courtesy of @Ask_Spectrum .... its like Mercury is sipping Paul Mason during this retrograde cycle. Not a care in the world!
- Jack Conboy (@jackconboy) reported fromQueens, New York
@Manzerd @jmeyer77 @Ask_Spectrum @ScottHanson I tried using their app on my Roku and it works just fine. What a terrible company
- ang_in_nyc💞 (@ang_in_nyc) reported fromQueens, New York
@Ask_Spectrum my internet is out I’m in Kew Gardens NY :/ the money I pay for this service I’m pissed off.
- Cesar Langa (@cesarlanga) reported fromManhattan, New York
@Ask_Spectrum @ABCNetwork The first 3 episodes of @GreysABC S16 are missing. We pay for this service — Make those available to watch or legal team will follow up.
- Casey (@CaseyMichele86) reported fromManhattan, New York
@Ask_Spectrum how can you have a redzone outage at 1pm on a sunday. You better fix this asap.
- Igor Molochevski (@abadona) reported fromBrooklyn, New York
@Ask_Spectrum internet is down again in the past few days! When i called your rep has not given any ifo when it will be fixed
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- deepak (@lakshmideepakg) reported
FORST cry - TWC All these SCLU drels IMC ***** were forced to@plY for fps@s - NOBODY CRIED Just one day - My copy dog kicked losers These scoundrels gave that back too FPSMS chakka : I should leave to THE WORST PGN SINCE 3 hrs By using TAMIL PSYCHOTIC **** + BEGGARS
- KMG_Vintage54 (@KMG_Vintage54) reported
@Ask_Spectrum Your technicians cut the line to my @breezeline cable with an excavator and are unable to fix it. Totally unacceptable. Shouldn't they be checking for lines before digging?
- KMG_Vintage54 (@KMG_Vintage54) reported
@Ask_Spectrum Your technicians cut the line to my @breezeline cable with an excavator and are unable to fix it. Totally unacceptable. Shouldn't they be checking for lines before digging?
- summit benefits (@SummitBenefits) reported
@Ask_Spectrum Cable is just down - no trees on the cable at this time - but it’s Fallon completely down - neighbor can’t leave drive
- Dianne8675309 🇺🇲 (@diannebee) reported
@Ask_Spectrum what happened to @COZITV on channel 178? It's showing betting now. Rude.
- Psychedelic Killstreaks (@PKillstreaks) reported
@GetSpectrum @AskSpectrum14 why in ******** do yall suck so much ***? My internet has gone out a total 3 times in the past two days for no reason just oh service is out in your area. Fix your **** dude
- Chad Rubel (@ChadRubel) reported
@NoraZuckerman @GetSpectrum Ugh. Never had it out that long. Sorry.
- FranZ (@ciscozate) reported
@Ask_Spectrum is there an outage in HighPoint north carolina ?
- Sam (@androgcyborgsam) reported
@BukkitBrown First job: Taco BellCurrent job: BakerWorst job: Call Center (TWC/Spectrum)Dream job: Owning my own nerdy Bakery
- Collins Pettaway, III (@CollinsTheThird) reported
OR the fact that you send bogus messages confirming that service has been restored when in fact it most certainly has not @GetSpectrum
